Please provide your order number along with either your email address or phone number in order to locate your order. To determine if your order qualifies for a return or exchange, please consult the return policy outlined below. If your return request is not approved through this process, it indicates that your order is not eligible for return. For further assistance, you can reach us at +91 8454019833 or via email at shreepramukhjewellery@gmal.com. Our standard response time is typically within 48 working hours. We are happy to offer a 7-day return policy for unused and unworn items that still have the tags attached. We will process refund in 15 days.